Consumer, carer and family participation

Consumer and carer participation is a central tenet in mental health policies and plans. Set standards and benchmarks are outlined in the National Standards for Mental Health Services (2010). Participation encompasses a range of processes in which consumers, carers and family members are engaged to have their say at both individual and system levels and in the planning, development, delivery and evaluation of services.

This fact sheet was developed by Mental Health in Multicultural Australia (MHiMA), 2014