Best Practice

One of the best ways to help your service meet the needs of multicultural Australians is to follow examples of best practice.

The Embrace Project is collecting examples of providers who have policies and methods in place to ensure they are culturally responsive, inclusive and diverse in their services.

Service provider: South Eastern Sydney Recovery & Wellbeing College

Region: South Eastern Sydney

What: Providing mindfulness courser in Arabic, Greek, Macedonian and Mandarin

Best practice domain:

  • Accessible and appropriate services and resources
  • Addressing the needs of emerging groups

Brief overview

These courses will be co-facilitated by a Bilingual Peer Educator and a Bilingual counsellor. Mindfulness meditation is proven to be an effective approach for people to support mental health recovery and improve overall wellbeing.

Click here to find out more

Service provider: School of Medicine, Western Sydney University, in partnership with NSW Refugee Health Service

Region: South West Sydney

What: Improving the mental wellbeing of Arabic speaking refugees

Best practice domain:

  • Accessible and appropriate services and resources
  • Addressing the needs of emerging groups
  • Improve mental health literacy

Brief overview

The Arabic Mental Health Promotion Program targets newly arrived Arabic speaking refugees who are attending Adult Migrant English Programs (AMEP) or other resettlement programs. The program seeks to improve mental health literacy of participants and focuses on improving awareness and understanding key components

Click here to find out more 

Service Provider: Macarthur Diversity Services

Region: NSW

What: HYPE (Helping Young People to Excel), program to supports young people aged 12 to 24 from multicultural backgrounds, including new arrivals, to obtain new skills and knowledge, increase self-esteem and make social connections.

Best practice domain:

  • Addressing the needs of emerging groups

Brief overview

Macarthur Diversity Services has designed an eight-week youth program called HYPE (Helping Young People to Excel) to help young people excel in areas such as education, employment, training, health and fitness.

The program supports young people aged 12 to 24 from multicultural backgrounds, including new arrivals, to obtain new skills and knowledge, increase self-esteem and make social connections. It expects to enhance their academic, physical, social and mental wellbeing.

Please let us know if you encounter a provider who are employing effective strategies to improve the wellbeing of their multicultural communities.

Service Provider: Being

Region: NSW

What: Developed an Arabic Psychological Health Resource and launched it with a Arabic language panel, entirely in Arabic

Best practice domain:

  • Addressing the needs of emerging groups

Brief overview

An Arabic Psychological Health Resource in the form of a collection of videos. These videos aim to raise awareness both of the rate and commonality of mental illness within the community and of resources and treatments that are available. To launch this resource BEING held an Arabic language panel on psychological health in Rockdale.

The panel featured five speakers….and was run entirely in Arabic.

Click here to find out more

Service Provider: Conversations Matter

Region: National

What: Resources resource for professionals when discussing suicide, and covers specific matters to be aware of when working with CALD individuals, families and communities.

Best practice domain:

  • Addressing the needs of emerging groups
  • Accessible and appropriate services and resources

Brief overview

This resource provides some practical tips for professionals to refer to when talking about suicide with CALD individuals, families and communities. The following information is intended to supplement the existing Conversations Matter resources and has been designed for people working in professional or leadership roles with communities in a range of settings.

This resource was developed through consultation with CALD community members and professionals, and in partnership with the Transcultural Mental Health Centre and Mental Health Commission of New South Wales.

Click here to find out more

If your service has a practice in place that may be of use to others, we would love to hear about it and include it here.

To share a best practice example with the Embrace Project Team, please email us at multicultural@mhaustralia.org or call us on 02 6285 3100.

Choose a language...

and we'll provide resources in that language where we can.

English

English

amˈharɪk

Amharic

عربى

Arabic

ܣܘܪܝܬ

Assyrian

简体中文

Simplified Chinese

hrvatski

Croatian

دری‎

Dari

Thuɔŋjäŋ

Dinka

فارسی

Farsi

Ελληνικά

Greek

Italiano

Italian

ភាសាខ្មែរ

Khmer

한국어

Korean

Krio

Krio

Macedonian

Macedonian

polski

Polish

русский

Russian

српски

Serbian

Español

Spanish

Kiswahili

Swahili

繁體中文

Traditional Chinese

Türkçe

Turkish

Việt

Vietnamese

If you have a good practice example to share with us please do! We encourage you to provide us with a weblink so we can share it with others.