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Mental Health Services

If you or someone you know needs help, there are many ways to find support. There is no shame in asking for help, and you are not alone.

If you need urgent help, visit our Need Help page.

Contact your General Practitioner (doctor) for a confidential discussion if you are experiencing poor mental health. They can discuss your needs and help you with some next steps to get help. To find a doctor near you, visit Health Direct.

Embrace does not provide crisis support. Browse the list of service providers below to find national, state and territory mental health and suicide prevention support. You can also find more local services near you with the Lifeline Service Finder.

Mental Health and Suicide Prevention Services

National

Medicare Mental Health Centres

Medicare Mental Health Centres and Kids Hubs can connect you with a range of mental health professionals for support, whatever your situation. Find a location near you or make a free call to the national phone service on 1800 595 212 (weekdays 8:30am-5:00pm, excl. public holidays).

*This is a free service. You do not need a Medicare card, referral or Mental Health Treatment Plan to use their services.

Headspace

Headspace is Australia’s National Youth Mental Health Foundation, providing early intervention mental health services to 12-25 year olds.

FASSTT: Witness to War

A national multilingual telephone hotline for people affected by overseas conflict. Call Witness to War on (free call) 1800 845 198.

Victoria

Victorian Transcultural Mental Health (VTMH)

VTMH advocates strongly for cultural safety and supports the examination of societal structures, service systems, and institutional factors.

Foundation House

Delivers specialist trauma focussed services that work with the strengths and resilience of refugees, their families and communities, to rebuild lives shattered by torture and other traumatic events.

Centre for Multicultural Youth (CMY)

The CMY supports young people aged 12-25 from migrant and refugee backgrounds through a range of specialist support services, programs, resources and advocacy initiatives    

New South Wales

Transcultural Mental Health Centre (TMHC)

TMHC works with health professionals and communities across New South Wales to support positive mental health for people from culturally and linguistically diverse communities.

Service for the Treatment & Rehabilitation of Torture & Trauma Survivors (STARTTS)

STARTTS provides culturally relevant psychological treatment and support, and community interventions, to help people and communities heal the scars of torture and refugee trauma and rebuild their lives in Australia.

One Door Mental Health - Bilingual Mental Health Support Service

Bilingual mental health workers assist people with mental health issues and their carer to get help, navigate referrals, and receive treatment. Service has a range of workers who speak Arabic, Cantonese, Mandarin and Farsi/Dari. This service is only available to service users from Western Sydney.   

Multicultural Health Services directory

Directory of multicultural health services in NSW.  

Queensland

Queensland Transcultural Mental Health Centre (QTMHC) 

QTMHC is a specialist state-wide service that works to ensure people from culturally and linguistically diverse (CALD) backgrounds receive culturally responsive mental health care and support.

Queensland Program of Assistance to Survivors of Torture and Trauma (QPASTT)

QPASTT support’s people from refugee backgrounds to recover from trauma. We believe that trauma recovery is possible through a focus on healing, belonging, thriving and justice.

Australian Capital Territory

Companion House

Companion House works with adults and children who have sought safety in Australia from persecution, torture and war related trauma. Their services include medical, counselling, migration support and community development.

Multicultural Hub Canberra

Services include multicultural youth services, settlement services to support newly arrived migrants and humanitarian entrants in the ACT and South-East NSW, employment services, aged-care and women services.   

Northern Territory

Melaleuca Australia

Melaleuca Australia is a specialist organisation that supports humanitarian entrants, migrants and people from culturally and linguistically diverse (CALD) backgrounds of all ages, settling in the Northern Territory of Australia.

Tasmania

Phoenix Centre

The Phoenix Centre provides therapeutic and individual mental health and wellbeing support, mental health promotion, prevention and early intervention, and capacity building activities to people from a Culturally and Linguistically Diverse (CALD) background.

South Australia

Survivors of Torture and Trauma Assistance and Rehabilitation Service (STTARS)

Provides flexible and culturally sensitive services to promote the health and wellbeing of people who have been tortured or who have suffered refugee-related trauma prior to their arrival in Australia.

Western Australia

Association for Services to Torture and Trauma Survivors (ASeTTS)

ASeTTS provides services to people who are humanitarian entrants or are from a refugee type background and who have experienced torture or trauma in their country of origin, during their flight to Australia, or while in detention.

Multicultural Services Centre

Provides programs and services to meet the needs of culturally and linguistically diverse Australians. They can provide services to Australian temporary residents (international students and those on working visas) with access to emergency relief, housing, domestic violence services, and counselling support.       

Settlement Services

Settlement services support individuals, families, and communities by providing assistance for newcomers and refugees, as well as programs in employment, education, health, wellbeing, and social support for all Australians. 

Government Departments and Primary Health Networks

The Australian, state and territory, and local governments share responsibility for running our health system. Primary health networks (PHNs) are organisations that coordinate health services in local areas-there are 31 PHNs across Australia.